Beyond Referrals -
We manage the coordination. You keep your patients.
We are a medically governed, independent cross-border medical coordination company, managing patient journeys across appropriate providers while partners remain connected through a shared workflow.
80+
Countries Served
Licensed by the
Turkish Ministry of Health
Patient Safety
Complication Prevention
Medical Governance
Clinical Oversight
The Challenges in Cross-Border Healthcare Today
Fragmentation
Disconnected communication between stakeholders creates delays and uncertainty.
Lack of Follow-Up
Patients are treated, but not truly managed before and after treatment.
Hidden Costs
Unclear pricing and responsibility lead to unexpected expenses.
Unclear Responsibility
Without structured coordination, responsibilities can become unclear and patient risk can increase.
Our Approach
Structure. Coordination. Continuity.
Clinically Driven Planning
Every case is evaluated and planned by medical professionals before treatment begins.
Operational Coordination
We coordinate each stage of the treatment journey through defined workflows and active issue management.
Continuity of Care
From pre-treatment to long-term follow-up, we ensure seamless care across borders.
The Patient Journey We Coordinate
Pre-Treatment
- Case intake & medical review
- Clinical pathway planning
- Provider matching
- Cost & logistics planning
Treatment
- Dedicated patient coordinator
- Coordination with medical team
- In-hospital guidance
- Real-time issue resolution
Post-Treatment
- Discharge & recovery planning
- Structured follow-up
- Remote coordination
- Continuity of care
Key Coordinated Treatment Areas
Bariatric & Metabolic Surgery
Cardiovascular Surgery
Comprehensive Check-Up Programs
Dental Treatments
Diagnostics
General Surgery
Gynecology
Interventional Radiology
Oncology
Orthopedics
Plastic, Aesthetic & Reconstructive Surgery
Urology
Value for Our Partners
For Medical Journey Partners & Referrers
- Independent medical review & personalised treatment planning
- Complete patient coordination managed on your behalf
- Real-time case visibility with transparent partner attribution through our shared CRM portal
- Continuous communication, long-term patient follow-up and clearly documented commercial terms
For Insurance Companies
- Independent medical review & appropriate provider matching
- Nationwide care coordination across healthcare providers and hospitals
- Secure documentation and medical reporting
- Transparent case visibility through our partner CRM portal
For Hotels & Concierge Services
- Single point of contact for all medical needs
- Access to appropriate medical expertise and providers through independent coordination
- Complete patient coordination from first contact to follow-up
- Real-time case visibility through our partner CRM portal
For Hospitality, Travel & Event Partners
- Medical coordination for individual travellers, organised groups and international events
- Pre-planned and urgent healthcare support before, during and after travel
- Single-point coordination across healthcare providers, accommodation partners and local stakeholders
- Scalable medical support for travel programmes, corporate groups and international events
Coordination is not optional. Accountability is not negotiable.
We stay beside the patient, keep the case visible and actively engage the responsible party - whether the treating provider, hospital, insurer or another partner - whenever action is needed. We do not replace their responsibilities; we help ensure they are not lost between organizations.
Shared Case Visibility. Built Around Every Patient Journey.
Our shared coordination platform keeps partners connected throughout the patient journey, while Healing Journey coordinates the destination-side medical pathway with its medical team and appropriate providers.
Member of The Medical Travel Facilitator Alliance
As a Destination Medical Coordinator within the Medical Travel Facilitator Alliance, Healing Journey provides medically governed, provider-independent coordination with shared case visibility and continuity across the patient journey.
Collaboration Model
Single Point of Contact
One coordinated channel. Partners and patients have a clear point of contact throughout the case, reducing fragmented communication between different parties.
Medical Review & Pathway Coordination
Medical governance from the start. Our medical team reviews the available case information and coordinates appropriate expertise and providers based on the patient’s needs.
Shared Case Visibility
Partners stay connected. Documents, milestones, important changes and coordination updates remain visible through the shared case platform.
Destination Coordination & Escalation
The right party stays engaged. When the pathway changes or an issue arises, we coordinate locally with the responsible doctor, hospital, insurer or other relevant party.
Documentation & Continuity
The journey continues beyond discharge. Medical documentation, follow-up requirements and key case updates are organised to support continuity after treatment and return home.
Partner Attribution & Commercial Transparency
The relationship stays protected. Partner attribution and agreed commercial terms remain documented from the beginning, with transparent case reporting throughout the collaboration.
What our patients say about us
If you want hassle-free, top-notch care in Turkey, call these guys first - they really handle everything from A to Z.
Even after I left Turkey, they kept helping: getting in contact with the doctor, revising medicines that aren’t sold in Europe, and updating my prescription.
ACCREDITATIONS & INSTITUTIONAL ALIGNMENT
Explore a Partnership with Healing Journey
- +90 555 086 91 12
- info@healingjourney.travel
- www.healingjourney.travel
- Antalya, Turkey